Privacy Policy

 Last updated: 14th November 2025

1. Who we are and what this policy covers

Grey Knight Solutions Ltd (“we,” “us,” or “our”) is committed to respecting your privacy. We are the ‘Data Controller,’ meaning we are responsible for how your personal information is used.

This policy explains what information we collect when you use our website (https://greyknightsolutions.com/) or buy our services (like training or audits).

Our contact details:

    • Address: No. 2 Stuart Street, Apartment 46, Manchester, England, M11 4DG
    • Email: info@greyknightsolutions.com
    • Phone: 0161 883 7533

2. What information we collect

When you interact with us, we may collect the following types of information:

  • Contact & Identity Data: Your name, email address, phone number, (You give this to us when you fill out our contact form or email us.)
  • Technical & usage data: Information about how you use our website, including your IP address, browser type, and how long you visit certain pages. (This is usually collected automatically via cookies.)

3. How we use your information

We use your data only when we have a valid and legal reason to do so. Our main reasons are:

What we doWhy we do o it (legal reason)
To provide servicesTo fulfill the contract when you hire us for training, audits, or assessments.
To reply to youTo answer your questions and manage requests before you become a client.
To manage our businessTo process payments, keep proper records, and ensure our website and systems are secure.
To send you informationTo occasionally send you updates or promotions about our similar services that might benefit your business.

4. How we keep your data safe

We have put reasonable security measures in place to prevent your personal data from being lost, used, accessed, or changed accidentally. We limit access to your personal data to employees and contractors who have a genuine need to know it.

5. How long we keep your data

We will only keep your personal information for as long as we need it to provide our services and satisfy legal or accounting requirements (e.g., tax laws require us to keep transaction data for a certain number of years).

6. Your rights over your data (Under UK Law)

Under UK GDPR, you have several rights regarding your personal data. You can always ask us to:

  • Access the data we hold about you.
  • Correct any incomplete or inaccurate data we hold about you.
  • Delete your personal data (where legally possible).
  • Stop using your data for direct marketing.

If you want to exercise any of these rights, please email us at info@greyknightsolutions.com.

7. What if you have a complaint?

If you have a concern about how we have handled your data, please contact us first so we can try to resolve it.

If you are still unhappy, you can contact the UK’s supervisory authority for data protection issues:

  • Information Commissioner’s Office (ICO): www.ico.org.uk 


Get In Touch

We’d love to share more about what we can do for you! If you’re interested in finding out more information, please don’t hesitate to contact us using the form below. We’re here to help!

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